I've finally found the definitive way to make change stick!

Well after my endless contemplation, client experiences, internet and book research I've finally found an answer to how to make change stick ...

http://www.youtube.com/watch?v=PAtUR-qv4mw

This wasn't exactly what i was looking for but it did give me a well earned smile along the way on my epic journey.

I guess the search goes on, but it does highlight the need for persistence and the fact that we should all take time out to smile once in a while.